Frequently asked questions
Here are answers to the questions we hear most often. Can't find yours? Get in touch or book a consultation.
AI and data
How do I know whether AI can help my business?
Start by spotting repetitive tasks, frequent information searches or request volumes that are hard to handle. In a consultation, we assess realistic use cases, their value and feasibility with you. Sometimes a simple automation without AI is enough.
What happens to our data with an AI solution?
We identify the data involved, favour services that do not train their models on your data, minimise what is sent and can anonymise certain content. Technical choices and usage rules are documented and approved with you.
Will AI replace our staff?
Our aim is to free your team from repetitive tasks so they can focus on work that requires judgment and relationships. Sensitive decisions and content remain approved by a person.
Consultations and booking
Is the discovery consultation free?
Yes. The discovery consultation lasts 30 minutes and is free, with no obligation.
How should I prepare for the consultation?
Just bring your goals, a list of the main tools you use and, if possible, one or two examples of tasks or processes that slow you down.
Can I reschedule or cancel my appointment?
Yes. The link in your confirmation email lets you change the time or cancel online up to 12 hours before the appointment. After that, please contact us directly.
Is the consultation online or in person?
Either: by video call, or at our office in Sousse if you prefer. Times are shown in Tunis time.
General questions
What does Astronet Agency do?
Astronet Agency is a digital marketing agency based in Sousse. We help businesses in Tunisia grow their acquisition, automate workflows with artificial intelligence, track performance with dashboards and train their teams. We work as an operational partner: we analyse, design, integrate, measure and improve.
Where do you work?
Our office is in Sousse (Khezama Ouest). We work on site in Sousse and online anywhere in Tunisia.
What kind of businesses do you work with?
Mainly SMEs, service companies, online retailers, agencies and organisations that want to become more efficient and more visible. We scale each project to the size and resources of the business.
Which languages do you work in?
We work in French, Arabic and English, and we design solutions that can handle multilingual content and customers.
Pricing and timelines
How much do your services cost?
Every project is quoted individually. Pricing depends on scope, the number of tools to connect, the state of your data, content volume and the level of support you need. We send a detailed quote after the discovery consultation.
Are there recurring costs on top of your fees?
Often, yes: subscriptions to automation platforms, email or CRM tools, AI service usage costs or ad spend. We estimate them upfront so you have a complete view of the budget.
Can we start with a small budget?
Yes. We often recommend starting with a limited first scope, such as one workflow or one use case, to prove its value before going further.
How much does training cost?
Fees depend on the programme, duration, format and number of participants. When no price is shown, the programme is quoted on request: contact us to receive a proposal.
Training
Who are your training programmes for?
Professionals, freelancers, marketing teams, business leaders and organisations who want to use AI, automation and digital marketing in practical ways at work.
Do you offer custom training for companies?
Yes. We build programmes around your goals, tools and use cases, for one team or several departments. Use the "Request corporate training" form to tell us what you need.
Is training online or in person?
It depends on the programme: in person in Sousse, at your premises or online. Each programme's format is shown on its page.
Do I need technical knowledge to attend?
Prerequisites are listed for each programme. Several programmes require no particular technical skills; others are aimed at more advanced profiles.
Let’s talk aboutyour goals
AI-powered digital marketing for business growth.
